The SAQQARA Client Support Center is here to help you successfully install and maintain your SAQQARA products. Our technical support staff is ready to answer all your questions and quickly resolve any problems you encounter.

Online
Our password-protected Online Support Center is available for clients to submit questions and problems on-line. Once you've registered, you'll be able to check the status of your issue, anytime, all the time. Urgent issues (production site down) automatically page on-call personnel 24/7.

Call Center
Talk to a live person who can relay messages 24/7. For Urgent issues (production site down), Support is available 24/7. Reach us at:

• US Toll Free: 888-470-1444
• International: 00-1-408-345-2425
• From Australia: 0011-1-408-345-2425

Email
If you don't yet have access to the Online Support Center and your issue is not urgent, you can also reach us at: support@saqqara.com

A SAQQARA client support engineer will be available to assist you with:

• item Master management
• supplier management
• database and catalog publishing inquiries
• bug reporting
• enhancement requests

Our standard operating hours are Monday through Friday, 9am to 6pm PST.